➡️ From May 16, 2019 bioplastics.com.vn applies the return policy as follows:
The purpose of this policy is to create peace of mind and trust of customers when shopping at namtrungvietenvi.com
All goods sold at bioplastics.com.vn are guaranteed to be exactly as advertised, new and undamaged.
Customers have 15 days to return the product if the product received is not in accordance with the commitment as advertised bioplastics.com.vn will refund the full value you have paid for the product (In cash or by transfer)
Customers have 6 days to exchange their products
The seller’s service is controlled and regulated by bioplastics.com.vn
A return request is considered valid if all of the following conditions are met:
Returned products must include invoice purchase at bioplastics.com.vn including VAT invoice if any.
Item is new, unworn, unused.
For the reason that the return is broken, delivery is lacking: pleasetake a photo of the product and notify namtrungvietenvi.com within 48 hours of receipt of the goods.
Products that do not fall under the manufacturer’s/vendor’s own policies apply.
Depending on the reason for returning the product, namtrungvietenvi.com will have the following refund methods with details as follows:
Reasons for return and exchange
Exchange goodsaccording to customer needs
Pay the amount difference between the old and new bills.
Return goods for the reason that the product is not as promised in the advertisement
100% refund value amount products to customers.
* Particularly for orders paid via credit card, we will apply the form of refund to the cardholder’s payment account.
➡️ For more details or questions, please contact us via the support phone number +84919.358.658 or leave a message at website bioplastics.com.vn Thank you very much.